Ivankyo Reviews

The prices and costs associated with products from Ivankyo.com vary depending on the specific item. For example, the Vankyo Leisure E30 Projector, which includes a 100-inch screen and an HDMI cable, is priced at $229.99. This projector is noted for its low cost, especially considering the bundle that comes with it. Another product, the Vankyo Performance V630W Native 1080P Projector, is a full HD 5G Wifi projector that offers advanced features for home cinema and office use. The website also features deals with up to 60% off on certain products, like the Vankyo Leisure 470 HD Mini Wifi Projector. Overall, Ivankyo.com provides a range of audio-visual equipment at competitive prices, with occasional discounts and deals that enhance the value proposition for customers.

Ivankyo.com is recognized for its audio-visual equipment, particularly its range of projectors and tablets designed for various environments. Among the popular products are mini projectors, HD projectors, and portable projectors, which are well-suited for home theaters, preschool education, gaming, and outdoor activities. These projectors are appreciated for their high brightness, sensational sound, smooth and fast performance, portable design, and eye care technology. The company also provides lifetime tech support and a 3-year warranty on its products, ensuring customer satisfaction and support throughout the product's lifecycle.

Ivankyo.com accepts PayPal as a payment method. Customers can link their PayPal, credit card, debit card, or bank account to PayPal for purchasing products. Upon order submission, customers will be redirected to PayPal to complete the transaction. The process involves logging into a PayPal account or using Credit Card Express, entering card details, and submitting the payment. Once the payment is processed, an invoice will be sent to the customer's email address. It is important to note that orders will be shipped to the PayPal address provided, so it should be correct and complete.

The return policy at Ivankyo.com stipulates that products must be in good physical condition (not physically broken or damaged) to be eligible for a refund, and the return must occur within 30 days of receiving the shipment. Returns are approved based on reasons such as damaged delivery, defective products, incorrect/wrong item, or missing items/parts. Customers are required to provide a receipt or proof of purchase and will be responsible for their own shipping costs for returning items, which are non-refundable. If a refund is issued, the cost of return shipping will be deducted from it. For exchanges, products can be exchanged within 30 days from shipping from the warehouse, excluding shipping and handling charges. The shipping policy indicates that they can ship to most countries, with some exceptions. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Customs tax may apply and is regulated by the local country's law. Vankyo is not responsible for any tax invoice charged on its products. All orders need 3-4 business days for preparation and packaging, not including weekends. The shipping carriers used include DHL, USPS, UPS, FedEx, and Canada Post for North America orders, which are shipped from their US warehouse in California. Shipping costs depend on the shipping country and the weight of the package, and will be displayed on the checkout page.

To contact Ivankyo.com's customer support, the primary method is via email at support@ivankyo.com. For issues related to distribution and reselling in North America, the contact email is us@vantop.com, and for other areas, it is sales@ivankyo.com. Additionally, there is a phone number available for customer support: 1-800-531-0915, which operates from Monday to Friday, 9AM to 5PM EST. The headquarters address is in Shenzhen, Guangdong, China, and the US warehouse address is in Beltsville, MD. For a quicker resolution, a contact form is available on their website where you can fill in details such as purchase channel, order ID, product name, and your message.